Education
Associate of Applied Science IT Web Software Developer Nicolet Area Technical College August 2020
Classes in programming languages including Java, HTML, CSS, JavaScript, PHP, Visual Basic, and Python. Database Design and Fundamentals including MS Access and MySQL.
Bachelor of Science Biochemistry/Molecular Biology University of Wisconsin – Eau Claire
Experience
Nicolet College, Rhinelander, WI – Work Study – IT Help Desk Technician – Level 1, March 2019 – March 2020
Answered support calls and walk-ups of both students and staff, documented activities in the electronic ticket system. Delivered basic troubleshooting and support for software, internet, hardware, printer and telephone issues. Installation and testing of computer hardware and software. Provided support for Level 2 issues with guidance from more experienced staff.
Community Service
Hospice Volunteer at Ascension at Home since January 2018, Volunteer at Rhinelander Area Food Pantry since April 2019, and Election Inspector for the City of Rhinelander since March 2019. Media Director is one of the jobs I perform for my local church. This includes creation and maintenance of the assembly’s social media accounts, website, projection system hardware, computer, software, and training of other media volunteers.